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    biuro@echoeg.com

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    +48 577.052.973

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General Terms and Conditions of Service

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  2. General Terms and Conditions of Service
  1. General Terms and Conditions of Service:
    • Unless otherwise agreed in writing and except where these terms and conditions conflict with regulations governing services provided on behalf of government bodies or other public entities or applicable local laws, all offers and services and any resulting contractual relationship between Echo and the Customer shall be governed by these General Terms and Conditions of Service ("General Terms and Conditions").
    • The Company may provide services to individuals, legal persons or unincorporated entities (private, public or governmental entities) (hereinafter referred to as "Customer").
    • The Client acknowledges that the Company, by providing the Services, does not replace the Client or any third party, or relieve them of their obligations, or otherwise assume any liability, limit, void, or discharge any obligation of the Client to any third party or any third party to the Client.
    • The company will provice services with due diligence, professionally and in accordance with:
      • the terms and conditions contained in any standard order form or standard specification of the Company and/or
      • the relevant commercial custom or practice and/or
      • methods that the Company considers appropriate due to technical, operational or financial conditions.
    • The Company is entitled to subcontract all or some of the services to its subcontractor, and the Client authorises the Company to disclose to the subcontractor any information necessary to perform the services.
  2. Customer:
    • In order to be able to provide the required services, it undertakes to provide the relevant information and documents in a timely manner.
    • Undertakes to ensure that the Company's representatives have the necessary access to the premises where the services are to be provided, as well as to take all necessary steps to eliminate and obstacles and hindrances that may distrupt the services.
    • Undertakes, for the duration of the serbices, to take all measures to ensure safe working conditions and the safety of sites and installations, and will not rely on the Company's advixe in this regard, whether or not it is required.
    • Undertakes to inform the Company in advance of known dangers and hazards, actual and potential, associated with any assignment, such as the presence of radiation or the risk thereof, the presence of toxic, poisonous or explosive substances or materials, and the presence of substances harmful or poisonous to the environment.
  3. Fees and payments
    • The amount of the fee not agreed between the Company and the Customer at the time of placing the orderor at the time of contract negotiation is based on the Company's standard rates (which are subject to change), with applicable taxes to be charged to the Customer.
    • The Customer shall pay all sums owed to the Company for the service immediately, no later than 30 days from the date of the relevant invoice or such other date as the Company may specify on the invoice, failing which interest will be charged at the rate of 1.5% per month (or such other rate as may be contractually agreed) form the due date up to and including the date of actual receipt of payment.
    • The Customer shall not be entitled to withhold or delay payment of any sums due to the Company on account of disputed matters, counterclaims or set-offs that may possibly be asserted against the Company.
    • The Company may enforce unpaid amounts in any court of competent jurisdiction.
    • The Customer agrees to pay all costs incurred by the Company in pursuing the amounts due, including legal fees and any other costs incurred in connection therewith. In the event of any unforeseen problems or costs arising in the course of providing the services, the Company will endeavour to inform the Customer and will be entitled to charge any additional charges to cover the extra time and additional costs incurred in providing the services.
    • If the Company, for reasons beyond its control, including the Customer's failure to comply with any of its obligations under the contracts 8. If, for reasons beyond its control, including the Customer's failure to perform any of its obligations under the contracts, the Company is unable to provide all or part of the services, it will nevertheless be entitled to payment:
      • any amounts resulting from non-refundable expenses incurred by the Company,
      • part of the agreed remuneration in an amount proportional to the part of the services actually performed.
  4. Deadline for service delivery:
    • The company is obliged to perform the service within the timeframe indicated in the offer (or in some cases in the contract).
    • The Company is obliged to inform of any situation that may affect the timely performance of the Services, in particular of difficulties arising from evebnts beyond the Company's control. The Company shall inform at the same time of the anticipated impact of such an event on the performance of the Services and of the measures taken to duly perform the Services.
    • A change to the date of performance of the Service agreed in the offer (or in some cases in the contract) requires the consent of the Client and the Company. Consent by email correspondence is sufficient.
  5. Suspension or termination of servicees:
    • In the following cases, the Company shall be entitled to suspend the provision of services or to terminate the services immediately without incurring any liability therefor:
      • Customer's failure to comply with any of its obligations under these General Terms and Conditions unless such failure is remedied within 10 days of receipt of notice of the failure
      • suspension of payment, arrangement Customer's failure to perform any of its obligations under these Terms and Conditions,
        unless such failure is remedied within 10 days of receipt of notice thereof, withholding of payment, arrangement with creditors, insolvency or bankruptcy, appointment of a receiver and cessation of the Customer's business.
  6. Liability and indemnifiaction:
    • The Company is not responsible for delays or for partial or total non-performance of the services if this is directly or indirectly caused by reasons beyond the Company's control, including the Customer's failure to fulfil the obligations set out in these General Terms and Conditions and signed contracts.
    • The Company is not responsible for any indirect or consequential losses, including for loss of profits, customers, business opportunities, goodwill, and the cost of product recall. Moreover, the Company is not liable for any losses, damages or expenses resulting from third party claims (including but not limited to product liability claims) that may be incurred by the Customer.
  7. Other provisions:
    • The validity, legality or enforceability of any one or more provisions of these Terms and Conditions shall not affect the validity, legality or enforceability of the remaining provisions.
    • The use of the Company's name and its registered trademarks for advertising purposes is not permitted without the Company's prior written consent.
  8. Confidentiality:
    • The Company and the Client agree to maintain confidentaility in that neither Party may disclose to any third party any information or material relating to the other Party's business that has come into the Party's possession in connection with the performance of the service.

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